Administration
VTC Adminsection
Administrators can define teams , or grant access rights to modules and fields.
With the layout editor, you can change the layout and create new fields or blocks, or change the arrangement of the individual fields.
Modify existing and implement new work flows with the Workflow Manager. Use Custom EditView to create various data entry masks, and fill them up with default values.
The admin area of VTC offers a variety of configuration options to adapt the system to suit your needs.
Summary:
- Simple user interface for easy configuration
- Create custom fields and blocks
- Creation of various workflows with the Workflow Manager
- Detailed access rights through roles and profiles
- Create your own data entry masks with predefined default values
Access Control
VTC Access Rights allows to share or restrict information based roles and profiles.
The administrator can grant or restrict access to modules and fields for different profiles.
The access rights include the status access, view or edit. Data import and/or export is also controlled by access rights.
Workflow-Management
VTC Workflow Management helps you to streamline critical business processes in your company.
Administrators can create simple, cascading (built upon each other) workflows using the Workflow Manager.
Layout-Editor
The Layout Editor provides administrators the ability to change the appearance of the various data entry masks.
It gives you the ability to add and re-arrange fields, adjust drop-down values and hide unused modules.
With the Layout Editor, administrators can adapt VTC to the specifics of your business, and just hide unneeded modules.
Custom Fields
VTC Custom Fields allows you to record information specific to your activities.
By creating and adding custom fields in VTC, administrators have the ability to extend the data sets, in order to provide even more specific and valuable information.
Administrators can also define custom fields as mandatory fields, that must be filled in by the user before the record can be saved.
Custom Edit View
The Custom-Edit-View offers administrators the ability to create various editing masks.
The administrator has the ability to create different, user selectable editing masks for each module.
In addition to the selected fields in the Custom-Edit-View, you can also add default values for each mask. This facilitates the work immensely in some environments, like for instance in a call center.
Using Custom-Edit-View, Administrators can optimize VTC for manual mass editing of records.
Collaboration
In addition to the marketing, sales and support activities, VTC offers collaborative capabilities to manage emails within VTC.
Integrate Microsoft Outlook, schedule activities, manage projects and work while on the move.
With VTC you can streamline your teamwork, through more efficient communication with employees and customers.
